If you order our Products, you have the right to return your order within 14 days from the date of delivery. The only cost you will incur if you change your mind is the postage for sending it back to us.
Where the Products have been manufactured by our Partners and are found to be defective, MURRAYI shall repair, or in its sole discretion, replace defective Products free of charge within 14 days from the date of delivery, subject to the following conditions:
- the Buyer notifying MURRAYI in writing immediately upon the defect becoming apparent;
- the defect being due to the faulty design, materials or workmanship of our Partners.
Any Products to be repaired or replaced shall be returned to Us at the Customer’s expense if so requested by MURRAYI.
MURRAYI shall be entitled in its absolute discretion to refund the price of the defective Products in the event that such price has already been paid.
Please find more about Warranty and Returns in our Terms & Conditions.